T.O.S
Terms of Service for CloudGens
Effective Date: July 15, 2025
1. Agreement to Terms Welcome to CloudGens. These Terms of Service ("Terms") constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and CloudGens ("we," "us," or "our"), concerning your access to and use of the cloudgens.net website as well as our "Chimera" SaaS ecosystem and any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Services”).
By accessing or using our Services, you agree that you have read, understood, and agree to be bound by all of these Terms of Service. If you do not agree with all of these Terms, then you are expressly prohibited from using the Services and you must discontinue use immediately.
2. The Services CloudGens provides a subscription-based Software-as-a-Service (SaaS) platform known as the "Chimera" ecosystem. The Services include a suite of integrated software tools for marketing, data analysis, SEO, collaboration, and content generation, all enhanced by an AI assistant ("Apollo").
To use certain features, you may be required to grant the Services permission to access your data from third-party platforms, such as Google Drive and Google Calendar, as detailed in our Privacy Policy.
3. User Accounts To access the Services, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate. You are responsible for safeguarding your password and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
4. Subscriptions, Payments, and Renewals Our Services are billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring and periodic basis ("Billing Cycle"), typically monthly or annually.
At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or CloudGens cancels it. You may cancel your Subscription renewal at any time through your online account management page.
A valid payment method is required to process the payment for your Subscription. You agree to provide our third-party payment processor with accurate and complete billing information.
5. Referral Program CloudGens may offer a referral program that allows you to earn rewards by referring new paying subscribers to the Services. The specific terms, conditions, and rewards of the referral program will be made available on our website. We reserve the right to modify or terminate the referral program at any time.
6. Intellectual Property The Services and their original content (excluding data provided by you), features, and functionality are and will remain the exclusive property of CloudGens and its licensors. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of CloudGens.
You retain full ownership of the content, data, and intellectual property you create or upload while using the Services (e.g., documents created, data analyzed). By using the Services, you grant us a limited license to access, process, and store your data solely for the purpose of providing and improving the Services for you.
7. User Conduct & Acceptable Use You agree not to use the Services for any unlawful purpose or to violate any laws in your jurisdiction. You agree not to use the Services to process, store, or transmit any data that is illegal, defamatory, harassing, or infringes on the intellectual property rights of others. You may not use the AI features to generate content that promotes hate speech, violence, or illegal activities.
8. Termination We may terminate or suspend your account and bar access to the Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.
If you wish to terminate your account, you may do so by canceling your subscription and ceasing to use the Services.
9. Disclaimer of Warranties & Limitation of Liability The Services are provided on an "AS IS" and "AS AVAILABLE" basis. CloudGens makes no warranties, expressed or implied, and hereby disclaims all other warranties including, without limitation, implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
In no event shall CloudGens, nor its directors, employees, partners, or agents, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, or goodwill, resulting from your access to or use of the Service.
10. Governing Law These Terms shall be governed and construed in accordance with the laws of the State of Virginia, United States, without regard to its conflict of law provisions.
11. Changes to These Terms We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
12. Contact Us If you have any questions about these Terms, please contact us at: legal@cloudgens.net